How donations are accepted and used.
This policy explains donation purposes, payment processing, receipts, allocation, tax documentation and refund exceptions.
Policy at a glance
Donations to Sanatan Wisdom are voluntary contributions supporting charitable and nonprofit activities. Donors may select a listed purpose or allow the institution to use the contribution where support is most needed.
Voluntary donations
All donations are voluntary and should be made only by persons legally entitled to make the contribution.
A donation does not create ownership, membership, control, commercial rights or entitlement to influence the institution's programmes, research, publications or decisions.
Donation purposes
Donors may select one of the purposes available on the Support page.
Use and allocation of donations
Where a donor selects a specific purpose, Sanatan Wisdom will ordinarily apply the contribution towards that purpose or closely related charitable activities.
If a project is completed, postponed, materially changed or receives more restricted support than can reasonably be used, the institution may apply the remaining amount to a closely related charitable purpose or another area of need, subject to applicable law and institutional accountability.
Online payments
Online donations may be processed through an authorised third-party payment service provider. Payment credentials such as card, banking or UPI details are processed by the payment provider according to its own security and privacy practices.
A donation is treated as completed only after successful payment confirmation is received.
Receipts and 80G documentation
An official donation receipt may be issued after a successful contribution. Donors should provide accurate information required for the receipt and applicable tax documentation.
Where a donation qualifies under applicable 80G requirements, the relevant documentation will be provided in accordance with prevailing law and institutional records. Tax treatment ultimately depends on the donor's circumstances and applicable law.
Refunds and payment errors
Because donations are voluntary charitable contributions, completed donations are generally not refundable.
A refund request may be considered where there is a duplicate transaction, an incorrect amount caused by a clear payment error, an unauthorised transaction supported by appropriate evidence, or another exceptional circumstance accepted by the institution.
Any approved refund may be returned through the original payment method after verification and adjustment of payment gateway charges where applicable.
Foreign contributions
Contributions originating outside India or falling within the legal definition of a foreign contribution will be accepted only where Sanatan Wisdom is legally permitted and operationally enabled to receive them.
The availability of an online payment option should not be interpreted as automatic acceptance of every foreign contribution.
Donation records and donor information
Donation records may be retained for accounting, statutory reporting, receipts, audit, fraud prevention and institutional administration.
Personal information connected with a donation is handled according to the Privacy Policy and is not sold to unrelated third parties.
Questions or payment issues
For a receipt correction, duplicate payment, refund request or other donation-related issue, contact Sanatan Wisdom and provide the transaction details needed to verify the contribution.